Too Many Calls?
Live Telephone Answering Service
The UK based telephone answering service tailored for your business
No more missed calls
Too busy, short-staffed, in a meeting or even just out for lunch?
We can make sure that your calls are answered quickly and professionally.
From £14.99 per month
Our professional receptionists ensure you never miss another business call, customer enquiry or potential new client again.
From just £14.99 a month.
Take a message
Transfer a call
Make a booking
Process an order
Call freephone 0808 252 1333 or to set-up a FREE 30 day trial click here
How Our Call Answering Service Works
Tell us about your business
The more you can tell us about your business, the better a telephone answering service we can provide.
How you would like your calls answered and how would you like each one handled?
This can range from what details you would like us to collect, if we are to transfer some or all calls or even access your online diary.
Send your calls to us
We will provide you with an unique divert number, this is how our systems identify calls for your company and our operators can answer accordingly.
You are always in control of what calls we answer, whether that’s all calls, just when your lines are busy or if the call is unanswered at your end.
Take a message, transfer a call, make a booking?
You don’t need to tell us when you are planning to use the service, our operators are always ready to answer your calls in a friendly and professional manner, with your own company greeting and following your instructions.
Meanwhile, you can relax away from interruptions and focus on your work.
Set up online | No credit card required | UK based
Professional, polite and friendly
Our receptionists become part of your business, making sure your callers don’t just receive a good first impression but a great one.
Clear and transparent pricing
As well as our first-class customer service, what sets us apart is our clear and transparent pricing with tariffs for our classic telephone answering service starting from just £14.99 per month.
While other services charge for every call or for every second that a call lasts, our unique approach means that you don’t pay for wrong numbers, sales calls or the many other nuisance calls that plague many businesses.
Inbound call handling for every size of business
Phone us on 0808 252 1333 to find out more or click here to set-up a free trial of any of our telephone answering services.
Call freephone 0808 252 1333 or to set-up a FREE 30 day trial click here
Frequently Asked Questions about our Call Answering Services
How do you answer my business calls?
It’s usually very simple – you just divert your calls to us. Most phones or providers use a short code to switch call divert on or off. We’ve put together a quick guide with the codes for the UK’s main providers if you need help setting this up.
How do you know which calls are for my business?
You’ll be given your own dedicated telephone number. When a call comes through on that number, our system recognises your business and our operators answer exactly as instructed, in your company name.
Can you answer calls only when I’m busy or unavailable?
Yes – you’re always in control. You can divert calls to us only when you need to, for example when you’re on another call, away from your desk, or just want uninterrupted time to focus.
Can you act as our switchboard and transfer calls?
Yes – many clients use us as their outsourced reception or switchboard. We can answer calls, filter them, and transfer them through to you or the right person in your business.
Can I use your number on my website or marketing?
Yes, and many clients do. We can provide a dedicated number for your business. If you choose a Smart Number, it can be set up to route calls in different ways depending on time of day, availability, or your preferences.
Do I need the answering service to use a Smart Number?
No – Smart Numbers can be used on their own if you just need call routing. We offer UK numbers including 0800, 0808, 033 and local area codes like 0208, 0131 and 0141.
Can’t find what you’re looking for?
Further Resources:
Let’s talk, call us for free on
0808 252 1333
