Too Many Calls?

Live Call Answering Service

The professional, affordable and easy solution to business call answering
30 DAY FREE TRIAL
Set up online | No credit card required | UK based

The UK based call answering service tailored for your business

No more missed calls

Too busy, short-staffed, in a meeting or even just out for lunch? We can make sure that your calls are answered quickly and professionally.  

LEARN MORE >

From £14.99 per month

Our professional receptionists ensure you never miss another business call, customer enquiry or potential new client again.

From just £14.99 a month.

 

LEARN MORE >

Take a message

Transfer a call

Make a booking

Process an order

Call freephone 0808 252 1333 or click here to set-up a FREE 30 day trial

How Our Call Answering Service Works

u

Tell us about your business

The more you can tell us about your business, the better a service we can provide. How you would like your calls answered and how would you like each one handled? This can range from what details you would like us to collect, if we are to transfer some or all calls or even access your online diary.

Send your calls to us

We will provide you with an unique divert number, this is how our systems identify calls for your company and our operators can answer accordingly.

You are always in control of what calls we answer, whether that’s all calls, just when your lines are busy or if the call is unanswered at your end.

Take a message, transfer a call, make a booking?

You don’t need to tell us when you are planning to use the service, our operators are always ready to answer your calls in a friendly and professional manner, with your own company greeting and following your instructions.

Meanwhile, you can relax away from interruptions and focus on your work.

30 DAY FREE TRIAL

Set up online | No credit card required | UK based

Professional, polite and friendly

Our receptionists become part of your business, making sure your callers don’t just receive a good first impression but a great one.

Clear and transparent pricing

As well as our first-class customer service, what sets us apart is our clear and transparent pricing with tariffs for our classic call answering service starting from just £14.99 per month.

While other services charge for every call or for every second that a call lasts, our unique approach means that you don’t pay for wrong numbers, sales calls or the many other nuisance calls that plague many businesses.

Inbound call handling for every size of business

We provide everything from simple telephone answering to call overflow, from online diary management to full virtual reception outsourcing, all from our UK based inbound call centre. Phone us on 0808 252 1333 to find out more or click here to set-up a free trial of any of our telephone answering services.

Call freephone 0808 252 1333 or click here to set-up a FREE 30 day trial

Frequently Asked Questions

How do your operators know what calls are for which client?

Each client is given their own telephone number which they can either divert their calls to or give out to their callers direct. Calls coming through on this unique line are recognised by our systems and operators answer and handle the call as per the client’s instructions.

How do I divert my calls to you?

For most it will mean simply typing in a short code into the handset to turn the call divert function on. We’ve written a small article on how to divert calls that provides codes for the UK’s most popular telephony providers.

I only want you to answer some calls when I’m busy, not all calls?
By using the call divert method it means that you are always in control of when calls are coming through to us, whether that’s when you’re on your lunch, when your line is engaged or maybe when you just want some guaranteed peace and quiet to get on with your work.
Can you act as my receptionist and transfer calls to me or another department?

Yes, many businesses already use our service as their remote receptionist.

Our operators follow your instructions on what calls should be transferred and to where, if the transfer destination is unavailable (or you decide not to take the call) then we can take a message and email/txt you the details.

Can I advertise the telephone number you give me?
Absolutely but you might want to think about using one of our smart numbers which, when using our advanced telephony platform, can be programmed in a huge variety of ways. For example, your number could go through to your office on certain days and be answered by us on other days, ring on 5 of your numbers simultaneously for 20 seconds then, if still not answered, come through to one of your telephone answering service operators. We can even set up a menu selection so that a caller dials “1” for sales, “2” for accounts and so on when prompted.
Can I use a smart number without using your call answering service?

Our smart numbers are a great way of organising your call routing and can be used as a stand alone product if you do not require our answering service. UK numbers including 0800, 0808, 033 and all local area codes (for example 0208, 0131, 0141 etc) are available.

Can’t find what you’re looking for?

Let’s talk, call us for free on

0808 252 1333

or click here to arrange a callback